Report a Claim 


Report a claim with us in three different ways:

Call us at 865-637-4519 during our business hours.

We’re open Monday-Thursday from 8:00 am-5:00 pm and Friday from 8:00 am-4:30 pm.

If you need to report a claim after hours, fill out our non-emergency form here.

For commercial non-emergency claims, please use this commercial-specific form.

Once completed, please email to or fax to 865-637-4598.

If you need to report an emergency claim after hours, get in touch with your provider directly at the provided links below:

Carrier Services

Use the quick links below to access information & resources for your carrier.

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R – S   |   T – V   | W – Z

Accident Fund Insurance Company of America

Argo Group

logo for Argo Group insurance company

How-to Report a Claim

Claims/Service Phone: 833-240-4128

Auto-Owners Insurance

Berkley Southeast Insurance Group


chubb insurance logo

Report a Claim Online

All Personal Lines Claims, Legacy CHUBB Business Claims non-Workers Comp Related Phone: 800-CLAIMS-0 (800-252-4670)

Make a Personal Lines Payment to CHUBB

Legacy CHUBB Business Claims Workers Comp Related Phone: 800-699-9916

Legacy ACE Business Claims Phone: 800-433-0385

Make a Business Lines Payment to CHUBB

The Hanover Insurance Group

United Health Care


Vault Insurance Logo

Report a Claim:
By Phone: 844-388-LOSS (5677)
Via Email:

Make a Payment to Vault

Customer Service Phone: 844-36-VAULT (82858)

The Zenith

The Zenith Insurance Company logo

How-to Report a Claim

Customer Service Phone:
Workers’ Compensation – 800-440-5020
Agribusiness Solutions – 877-581-8237

Make a Payment to The Zenith

Other Online Resources for The Zenith